Dear Valued Customer:
PERSONAL DATA PROTECTION ACT 2010
The Personal Data Protection Act 2010 was introduced by the Government to regulate the processing of personal data in commercial transactions. As QQ Holidays Travel & Tour Sdn. Bhd., operating under the branding of "Langkawi Tour," we are committed to ensuring that your rights regarding the processing of personal data are protected. This act applies to all firms and businesses established in Malaysia and necessitates the provision of information about your rights in relation to the personal data being processed or collected and further processed by us, as well as the need to obtain your consent for such data processing.
With this in mind, we would like to inform you that the personal data and other information, collectively referred to as "Personal Data," which you have previously provided for your bookings, reservations, and inquiries, will continue to be used and processed by QQ Holidays Travel & Tour Sdn. Bhd., operating as "Langkawi Tour," for the following purposes:
- To communicate with you, respond to your inquiries, and provide our services.
- To share information about our new products and services at Langkawi Tour through email, postal mail, telecommunications (including telephone calls, SMS messages, and social chat applications), and internet social media.
- To prepare and execute necessary documents, agreements, contracts, and facilitate communication with you.
- For general operational and administrative purposes, marketing, booking, and all activities related to travel reservations.
- To conduct internal activities, market surveys, and trend analysis.
Please be assured that your Personal Data will not be knowingly transferred to any location outside Malaysia or knowingly disclosed to any third party for commercial or any other purposes.
You have the right to make written inquiries, request corrections to your Personal Data, or limit the processing of your Personal Data at any time by submitting such requests to us via registered post or email at the following addresses:
QQ Holidays Travel & Tour Sdn. Bhd.
No.77, 1st Floor, Persiaran Mutiara 2,
Mukim Kuah, 07000 Langkawi,
Kedah, Malaysia.
Tel Number: +60(4) 966 8019
Email Address: sales@langkawitour.com
We trust that you will consent to and agree with the terms outlined above regarding our processing of your Personal Data, which is integral to enhancing our service to you. If we do not receive any response from you within fourteen (14) days from the date of this notice, your agreement to these terms shall be deemed as granted.
In the event of any inconsistency or conflict between the English version and the Bahasa Malaysia version of this Personal Data Protection Notice, the English version shall prevail.
Yours faithfully,
QQ Holidays Travel & Tour Sdn. Bhd., operating as Langkawi Tour