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Terms and Conditions

QQ Holidays Travel & Tour Sdn. Bhd. - Terms & Conditions

Welcome to QQ Holidays Travel & Tour Sdn. Bhd. Before you proceed to use our services, please carefully read and understand the following Terms & Conditions governing the use of this website. By accessing or using our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you may not use our services.

1. Booking and Reservations:

1.1. All bookings and reservations are subject to availability.

1.2. By making a booking, you confirm that you are at least 18 years old and have the legal authority to enter into this agreement.

1.3. It is the responsibility of the user to provide accurate and complete information during the booking process.

2. Payment:

2.1. Payment for bookings must be made in full at the time of reservation unless otherwise stated.

2.2. We accept various payment methods, and all transactions will be processed in the currency stated on the website.

2.3. Prices for tours and services are subject to change without prior notice.

3. Cancellations and Refunds:

3.1. Cancellation policies may vary for different tours and services. Users are advised to review the specific cancellation policy for each booking.

3.2. Refunds, if applicable, will be processed as per the cancellation policy and may be subject to administration fees.

4. Changes and Amendments:

4.1. We reserve the right to modify or cancel any tour, service, or itinerary due to unforeseen circumstances, such as adverse weather conditions or insufficient bookings.

4.2. In the event of a significant change, we will make reasonable efforts to inform affected users in advance and offer suitable alternatives or refunds.

5. Travel Insurance:

5.1. We strongly recommend that users purchase travel insurance to protect themselves against unforeseen events, accidents, or cancellations.

6. Liability:

6.1. We act only as an intermediary between users and various service providers, such as hotels, airlines, and tour operators.

6.2. We are not liable for any loss, injury, damage, delay, or inconvenience arising from the use of our services or any services booked through our website.

6.3. Users are responsible for their safety and should adhere to the guidelines and regulations of the respective tour operators and service providers.

7. Intellectual Property:

7.1. All content on this website, including text, images, logos, and trademarks, are the property of QQ Holidays Travel & Tour Sdn. Bhd. and protected by copyright laws. 7.2. Users may not use, reproduce, modify, or distribute any content from this website without prior written permission.

8. User Conduct:

8.1. Users must not engage in any unlawful, abusive, or harmful activities while using our website or services.

8.2. We reserve the right to suspend or terminate access to our website for users who violate these Terms & Conditions.

9. Privacy Policy:

9.1. Our Privacy Policy governs the collection, use, and disclosure of user information and is an integral part of these Terms & Conditions.

10. Governing Law and Jurisdiction:

10.1. These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia.

10.2. Any disputes arising from the use of our services shall be subject to the exclusive jurisdiction of the courts of Malaysia.

By using QQ Holidays Travel & Tour Sdn. Bhd., you acknowledge that you have read, understood, and agreed to these Terms & Conditions. These Terms & Conditions may be updated from time to time, and it is the user's responsibility to review them periodically. If you do not agree to any changes, you must cease using our services.

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